New Journey Housing is not your average agency as our reporting requirements vary from other standard government supported non-profits. The CARMIS team never saw this as an inconvenience but more as a learning opportunity for their own team.
We enrolled with CARMIS in 2023 as our needs for a more advanced case management system became more and more evident. The number of clients we were seeing at New Journey Housing was increasing every month and our old system was not keeping pace. After doing some initial research on options we knew that we wanted to keep our services local and CARMIS came highly recommended by other newcomer serving agencies in Manitoba.
Working with the CARMIS team has been a wonderful experience. They are so patient and adaptable to our specific needs at New Journey Housing. They have guided our whole team through the process and have been extremely gracious with their time, both online and in person. Our team needed a lot of support and the online resources paired with their TEAMS online chat support has helped us so much. New Journey Housing is not your average agency as our reporting requirements vary from other standard government supported non-profits. The CARMIS team never saw this as an inconvenience but more as a learning opportunity for their own team and they were ever so gracious in making all the adjustments that our team needed.
We are so pleased that we are working with the CARMIS team. Their care and level of support lets me rest easy knowing that our client data is protected, accurate and easy to access for our team.
