We have found the folks at CARMIS to be professional, approachable, solution orientated, friendly, flexible and with a technical savvy that is much appreciated by our staff.
Neepawa and Area Immigrant Settlement Services is a rural, not-for-profit agency in Manitoba. It offers a wide range of services to permanent residents, refugees and temporary foreign workers who have moved to our area in Manitoba. We are offering services in two locations within our area. Services can include but are not limited to Information sessions, both one-on-one and group, English language training, employment-related services, Settlement Workers in Schools programs, and specific services for temporary foreign workers. We provide services to several communities and four school divisions.
Over the past few years, the demand for our services has increased substantially and subsequently resulting in increased staffing and more reporting expectations. The data management platform we had been using was not meeting the needs of a case management model. Our agency along with several other rural agencies reviewed a number of current platforms. We were looking for several features, most notably, the ability to have one system that could meet our needs with built-in flexibility to be able to address changes that happen within our sector. Many of our agencies have multiple funders, and we needed a program to accommodate this feature. We also wanted a program that was adaptable and forward-thinking; one that provided assistance with generating various analytical reports and was compatible with our funder’s reporting obligations. We ended up choosing CARMIS.
We have found the folks at CARMIS to be professional, approachable, solution orientated, friendly, flexible and with a technical savvy that is much appreciated by our staff. They are always trying to ensure that they are meeting our needs. Working with CARMIS has allowed us to work in a case management format that allows one point of entry with a client across multiple programs. It has also allowed us to create additional documents and events as needed.
We are pleased with our choice of CARMIS as a platform that is meeting our needs and has the capacity to grow with us. As a bonus, we appreciate the fact that CARMIS was founded and is operated by people who have lived the newcomer experience. I have no hesitation is stating that if you are considering a new platform for your agency’s case management needs you would be remiss not to consider CARMIS. We are looking forward to working and growing with CARMIS in the years to come.
